Privacy Policy Preview  

PRIVACY NOTICE  

Last updated April 30, 2022  

This privacy notice for TANDEM – Αστική Μη Κερδοσκοπική εταιρία (doing business as  Tandem) (“Tandem,” “we,” “us,” or “our“), describes how and why we might collect, store, use,  and/or share (“process“) your information when you use our services (“Services“), such as when  you:  

Questions or concerns? Reading this privacy notice will help you understand your privacy rights  and choices. If you do not agree with our policies and practices, please do not use our Services. If  you still have any questions or concerns, please contact us at [email protected]  

SUMMARY OF KEY POINTS  

This summary provides key points from our privacy notice, but you can find out more details  about any of these topics by clicking the link following each key point or by using our table of  contents below to find the section you are looking for. 

What personal information do we process? When you visit, use, or navigate our Services, we  may process personal information depending on how you interact with Tandem and the Services,  the choices you make, and the products and features you use. 

Do we process any sensitive personal information? We do not process sensitive personal  information.  

Do you receive any information from third parties? We do not receive any information from  third parties.  

How do you process my information? We process your information to provide, improve, and  administer our Services, communicate with you, for security and fraud prevention, and to comply  with law. We may also process your information for other purposes with your consent. We process  your information only when we have a valid legal reason to do so. 

In what situations and with which parties do we share personal information?  

We may share information in specific situations and with specific third parties. Click here to learn  more.  

How do we keep your information safe? We have organizational and technical processes and  procedures in place to protect your personal information. However, no electronic transmission over  the internet or information storage technology can be  

guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or  other unauthorized third parties will not be able to defeat our security and improperly collect,  access, steal, or modify your information. 

Click here to learn more.  

What are your rights? Depending on where you are located geographically, the applicable privacy  law may mean you have certain rights regarding your personal information. Click here to learn  more. 

How do I exercise my rights? The easiest way to exercise your rights is by filling out our data  subject request form available here, or by contacting us. We will consider and act upon any request  in accordance with applicable data protection laws.  

Want to learn more about what Tandem does with any information we collect? Click here to review  the notice in full.  

TABLE OF CONTENTS  

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. WHAT ARE YOUR PRIVACY RIGHTS?
  8. CONTROLS FOR DO-NOT-TRACK FEATURES
  9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 11. DO WE MAKE UPDATES TO THIS NOTICE?
  10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?  
  12. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us  In Short: We collect personal information that you provide to us.  

We collect personal information that you voluntarily provide to us when you express an interest in  obtaining information about us or our products and Services, when you participate in activities on  the Services, or otherwise when you contact us.  

Personal Information Provided by You. The personal information that we collect depends on the  context of your interactions with us and the Services, the choices you make, and the products and  features you use. The personal information we collect may include the following:  

  • names  
  • email addresses 

Sensitive Information: We do not process sensitive information.  

Payment Data: We may collect data necessary to process your payment if you make purchases,  such as your payment instrument number (such as a credit card number), and the security code  associated with your payment instrument. All payment data is stored by donorbox. You may find  their privacy notice link(s) here: https://donorbox.org/privacy.  

All personal information that you provide to us must be true, complete, and accurate, and you must  notify us of any changes to such personal information.  

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and  device characteristics — is collected automatically when you visit our Services.  

We automatically collect certain information when you visit, use, or navigate the Services. This  information does not reveal your specific identity (like your name or contact information) but may  include device and usage information, such as your IP address, browser and device characteristics,  operating system, language preferences, referring URLs, device name, country, location,  information about how and when you use our Services, and other technical information. This  information is primarily needed to maintain the security and operation of our Services, and for our  internal analytics and reporting purposes.  

Like many businesses, we also collect information through cookies and similar technologies.  The information we collect includes:  

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP  address, device information, browser type, and settings and information about your activity in the  Services (such as the date/time stamps associated with your usage, pages and files viewed,  searches, and other actions you take such as which features you use), device event information  (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).  
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application  identification numbers, location, browser type, hardware model, Internet service provider and/or  mobile carrier, operating system, and system configuration information.  
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other  

technologies to collect geolocation data that tells us your current location (based on your IP  address). You can opt out of allowing us to collect this information either by refusing access to the  information or by disabling your Location setting on your device. However, if you choose to opt  out, you may not be able to use certain aspects of the Services.  

  1. HOW DO WE PROCESS YOUR INFORMATION?  

In Short: We process your information to provide, improve, and administer our Services,  communicate with you, for security and fraud prevention, and to comply with law. We may also  process your information for other purposes with your consent.  

We process your personal information for a variety of reasons, depending on how you interact  with our Services, including:  

  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.  
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. 
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.  
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.  
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.  
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.  
  1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?  

In Short: We only process your personal information when we believe it is necessary and we have a  valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply  with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect  your rights, or to fulfill our legitimate business interests.  

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid  legal bases we rely on in order to process your personal information. As such, we may rely on the  following legal bases to process your personal information:  

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.  
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.  
  • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal  information for some of the purposes described in order to:  
  • Develop and display personalized and relevant advertising content for our users  • Analyze how our services are used so we can improve them to engage and retain users  • Support our marketing activities  
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in  litigation in which we are involved.  
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. 
  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?  

In Short: We may share information in specific situations described in this section and/or with the  following third parties.  

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with  third-party vendors, service providers, contractors, or agents (“third parties”) who perform services  for us or on our behalf and require access to such information to do that work. We have contracts in  

place with our third parties, which are designed to help safeguard your personal information. This  means that they cannot do anything with your personal information unless we have instructed them  to do it. They will also not share your personal information with any organization apart from us.  They also commit to protect the data they hold on our behalf and to retain it for the period we  instruct. The third parties we may share personal information with are as follows:  

  • Advertising, Direct Marketing, and Lead Generation  

Google AdSense and Facebook Audience Network  

  • Allow Users to Connect to Their Third-Party Accounts  

Facebook account and Instagram account  

  • Content Optimization  

Google Site Search  

  • Invoice and Billing  

PayPal  

  • Retargeting Platforms  

Google Ads Remarketing  

  • Social Media Sharing and Advertising  

Facebook advertising, Facebook social plugins and Instagram advertising  

  • Web and Mobile Analytics  

Google Ads, Google Analytics and Google Tag Manager  

  • Website Hosting  

WordPress.com  

  • Invoicing & Billing  

Donorbox.com 

We also may need to share your personal information in the following situations: 

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.  
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link.  
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?  In Short: We may use cookies and other tracking technologies to collect and store your information. 

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or  store information. Specific information about how we use such technologies and how you can  refuse certain cookies is set out in our Cookie Notice.  

  1. HOW LONG DO WE KEEP YOUR INFORMATION?  

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this  privacy notice unless otherwise required by law.  

We will only keep your personal information for as long as it is necessary for the purposes set out in  this privacy notice, unless a longer retention period is required or permitted by law (such as tax,  accounting, or other legal requirements). No purpose in this notice will require us keeping your  personal information for longer than 2 years.  

When we have no ongoing legitimate business need to process your personal information, we will  either delete or anonymize such information, or, if this is not possible (for example, because your  personal information has been stored in backup archives), then we will securely store your personal  information and isolate it from any further processing until deletion is possible.  

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?  

In Short: We aim to protect your personal information through a system of organizational and  technical security measures.  

We have implemented appropriate and reasonable technical and organizational security measures  designed to protect the security of any personal information we process. However, despite our  safeguards and efforts to secure your information, no electronic transmission over the Internet or  information storage technology can be guaranteed to be 100% secure, so we cannot promise or  guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat  our security and improperly collect, access, steal, or modify your information. Although we will do  our best to protect your personal information, transmission of personal information to and from our  Services is at your own risk. You should only access the Services within a secure environment.  

  1. WHAT ARE YOUR PRIVACY RIGHTS?  

In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK),  you have rights that allow you greater access to and control over your personal information. You  may review, change, or terminate your account at any time.  

In some regions (like the EEA and UK), you have certain rights under applicable data protection  laws. These may include the right (i) to request access and obtain a copy of your personal  information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal 

information; and (iv) if applicable, to data portability. In certain circumstances, you may also have  the right to object to the processing of your personal information. You can make such a request by  contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US  ABOUT THIS NOTICE?” below.  

We will consider and act upon any request in accordance with applicable data protection laws.  

If you are located in the EEA or UK and you believe we are unlawfully processing your personal  information, you also have the right to complain to your local data protection supervisory authority.  You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.  

If you are located in Switzerland, the contact details for the data protection authorities are available  here: https://www.edoeb.admin.ch/edoeb/en/home.html.  

Withdrawing your consent: If we are relying on your consent to process your personal  information, you have the right to withdraw your consent at any time. You can withdraw your  consent at any time by contacting us by using the contact details provided in the section “HOW  CAN YOU CONTACT US ABOUT THIS NOTICE?” below.  

However, please note that this will not affect the lawfulness of the processing before its withdrawal,  nor will it affect the processing of your personal information conducted in reliance on lawful  processing grounds other than consent.  

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you  prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you  choose to remove cookies or reject cookies, this could affect certain features or services of our  Services. To opt out of interest-based advertising by advertisers on our Services visit http:// www.aboutads.info/choices/.  

If you have questions or comments about your privacy rights, you may email us at  [email protected]  

  1. CONTROLS FOR DO-NOT-TRACK FEATURES  

Most web browsers and some mobile operating systems and mobile applications include a Do-Not Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data  about your online browsing activities monitored and collected. At this stage no uniform technology  standard for recognizing and implementing DNT signals has been finalized. As such, we do not  currently respond to DNT browser signals or any other mechanism that automatically  communicates your choice not to be tracked online. If a standard for online tracking is adopted that  we must follow in the future, we will inform you about that practice in a revised version of this  privacy notice.  

  1. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?  

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to  your personal information.  

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users  who are California residents to request and obtain from us, once a year and free of charge,  information about categories of personal information (if any) we disclosed to third parties for direct  marketing purposes and the names and addresses of all third parties with which we shared personal  information in the immediately preceding calendar year. If you are a California resident and would 

like to make such a request, please submit your request in writing to us using the contact  information provided below.  

If you are under 18 years of age, reside in California, and have a registered account with Services,  you have the right to request removal of unwanted data that you publicly post on the Services. To  request removal of such data, please contact us using the contact information provided below and  

include the email address associated with your account and a statement that you reside in California.  We will make sure the data is not publicly displayed on the Services, but please be aware that the  data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).  

  1. DO WE MAKE UPDATES TO THIS NOTICE?  

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.  

We may update this privacy notice from time to time. The updated version will be indicated by an  updated “Revised” date and the updated version will be effective as soon as it is accessible. If we  make material changes to this privacy notice, we may notify you either by prominently posting a  notice of such changes or by directly sending you a notification. We encourage you to review this  privacy notice frequently to be informed of how we are protecting your information.  

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 

If you have questions or comments about this notice, you may email us at [email protected] or by  post to:  

TANDEM – Αστική Μη Κερδοσκοπική εταιρία Leof. Kon/nou Karamanli 2 Voula, Athens 166 74 

Greece  

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 

Based on the applicable laws of your country, you may have the right to request access to the  personal information we collect from you, change that information, or delete it in some  circumstances. To request to review, update, or delete your personal information, please submit a  request form by clicking here.  

This privacy policy was created using Termly’s Privacy Policy Generator.